Strategic Plan

You can find a copy of our current Strategic Plan here.

Cultural Competency

Despite companies and governments moving away from diversity and inclusion values, we are committed as an agency to maintaining DEI standards. It’s our belief that we are best served when the people we support are reflected in the diversity of our team. You can find a copy of our Cultural Competency Plan here.

Risk Management

You can find a copy of our Risk Management plan here.

Technology

You can find a copy of our Technology Plan here.

Accessibility

You can find a copy of our Accessibility Plan here.

Person Centred Philosophy

Our leadership plan is here.

Complaints/Concerns

Have a complaint? Please click here for our complaint form. You can email it to neil_gaudet@nanaimosl.ca or if you prefer you can contact Neil directly.